Book a service appointment

Things to consider before booking an appointment

• Have you checked the electricity supply to the appliance - mains and fused spur?
• Have you got hot water?
• Have you got central heating?
• Is the mains gas turned on?
• Have you got a pre-pay gas meter - is there any credit left?
• Is the mains water on?
• Is there any visible damage to the flue outlet?
• Are all of the boiler controls switched on - thermostats (boiler, cylinder, room)?
• Is the power switch on at the appliance?
• Important safety precautions if you smell gas

Please fill out the following form to request a boiler service. We aim to respond to emails received on weekdays before 5pm and Saturdays before 2pm within a 4 hour period. If your enquiry requires an urgent response please call 0845 725 6206.

All fields marked * require completion.