Technical support
Technical support
If you have a technical query about your Worcester boiler, solar water heating system or heat pump, a variety of technical support is available for homeowners:
Helpful videos
Videos on boiler repressurisation, boilers timers and thermostats, bleeding radiators and basic principles of operation are available in our videos section.
FAQs
Our Frequently Asked Questions may answer your query:
Find a boiler
Find the best boiler to suit your needs:
Find an installer
Your local Worcester Accredited Installer will be happy to contact you and provide you with a free quote. Worcester Accredited Installers specialise in Worcester products and most can offer extended guarantees.
Technical support
Our award winning** Technical Support team can answer technical queries about our boilers, solar water heating and heat pumps.
Send a technical enquiry
Technical enquiry line: 0844 892 3366*
Renewable technologies enquiry line
(for enquiries about solar water heating and heat pumps): 0844 892 4010*
Opening hours
The team is available 6 days a week, including bank holidays. On average, they answer calls within 20 seconds.
Standard opening hours:
Monday to Friday 7.00am - 8.00pm
Saturday 8.30am - 4.00pm
*Calls to the listed 0844 numbers are charged at up to 3 pence per minute from BT land lines. Calls from mobiles and some other networks may vary. Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes.
** Winners of the OFTEC Award 2011 & 2012 Best Technical Support
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