[Skip to main content] [Skip to secondary navigation] [Skip to accesskey list ]

Technical support

Technical support

Image of Technical support man
If you have a technical query about your Worcester boiler, solar water heating system or heat pump, a variety of technical support is available for homeowners:

Helpful videos

Videos on boiler repressurisation, boilers timers and thermostats, bleeding radiators and basic principles of operation are available in our videos section.

Helpful videos

FAQs

Our Frequently Asked Questions may answer your query:

View FAQs

Find a boiler

Find the best boiler to suit your needs:

Find a boiler

Find an installer

Your local Worcester Accredited Installer will be happy to contact you and provide you with a free quote. Worcester Accredited Installers specialise in Worcester products and most can offer extended guarantees.

Find an installer

Technical support

Our award winning** Technical Support team can answer technical queries about our boilers, solar water heating and heat pumps.

Send a technical enquiry

Technical enquiry line: 0330 123 3366*

Renewable technologies enquiry line
(for enquiries about solar water heating and heat pumps): 0330 123 9229*

Opening hours

The team is available 6 days a week, including bank holidays. On average, they answer calls within 20 seconds.

Standard opening hours:

Monday to Friday 7.00am - 8.00pm

Saturday 8.30am - 4.00pm

*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line, including mobile, BT, other fixed phone line or payphone. Calls from mobiles and some other networks may vary. Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes.

Social media


Home | Find a boiler | Find an installer | Head office contacts | Sitemap | Accessibility |