Standard guarantee periods
Standard guarantee periods, terms and conditions
The table and links below it contain full information about our standard guarantee periods and our terms and conditions.
5 year guarantee promotion for Greenstar CDi, Si and all oil boilers
Please note that we are currently running a 5 year boiler guarantee promotion for selected boilers. The promotion is for an additional 3 year guarantee on top the the usual standard 2 year guarantee. Products eligible are Greenstar gas CDi and Si boilers (purchased and installed between 1st September 2011 to June 30th 2012) and all Greenstar oil boilers (purchased and installed between 1st April to 30th June 2012). For further information please refer to the terms and conditions.
| Product | Standard | |
|---|---|---|
| Greenstar HE Gas-Fired Boilers | 2 Years | |
| Greenstar HE Oil-Fired Boilers | 2 Years | |
| SE Gas-Fired Boilers | 2 Years | |
| SE Oil-Fired Boilers | 2 Years | |
| Solar System | 2 Years | |
| Ground Source Heat Pump | 2 Years | |
| Air to Water Heat Pump | 2 Years | |
| Air to Air Heat Pump | 2 Years | |
| DHW Cylinder Components (excluding cylinder) | 2 Years | |
| Components | Part | Labour |
| Solar Panels | 10 years | 2 Years |
| WB3 & WB5 Heatcell | 10 years | 2 Years |
| DHW Heat Exchanger | 5 Years | 2 Years |
| DHW Cylinder (excluding components) | 25 Years | 2 Years |
| Oil Boiler Primary HT/Exchanger | 5 Years | 2 Years |
| Oil Boiler Condensing HT/Exchanger | 10 years | 2 Years |
| Timers and controls (boiler mounted) | 2 Years | 2 Years |
Terms and conditions
Guarantee terms and conditions
Greenstar gas boiler primary heat exchanger guarantee
Oil-fired boiler primary heat exchanger guarantee
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