Request a service appointment

Request an appointment with a Worcester service engineer

Use this form to request or cancel a service appointment.

Please note:
* If your enquiry requires an urgent response from us please call us on 0844 892 3000*
* If you smell gas or oil (depending on your boiler type) please click here for our advice page
* It’s possible that you may not need a service appointment from us, please use our advice page to find out

*Calls to the listed 0844 numbers are charged at up to 3 pence per minute from BT land lines. Calls from mobiles and some other networks may vary. Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes.

All fields marked * require completion.

Please tell us about the nature of the appointment you need*
Your Details
- Customer number
  (if known)
- Title*
- First name*
- Surname*
- First line of address where boiler is located*
- Postcode*
- Contact telephone number 1*
- Contact telephone number 2
- Email address*
Product details
- Product name*
- Installation date*
- Product type*
- If there is a fault, please briefly describe it
Your Appointment
- We offer appointments on weekdays between 8:00am and 6:00pm; our engineer will also contact you with approximately 30 minutes notice prior to arrival.
- If there are weekdays when you cannot receive an engineer please tell us here:
  Monday
  Tuesday
  Wednesday
  Thursday
  Friday
- Please tell us about the availability of parking for the service engineer
- During the winter months it may be possible for us to contact you outside of our normal working hours to arrange your appointment. If you are happy for us to contact you between 6 - 8am or between 8 - 10pm then please indicate this in the box below:
- Please contact me
  6 - 8am
  8 - 10pm
We would like to contact you with offers relating to our products and products from other companies within the Bosch Group that we think you might be interested in. Tick here if you object to receiving such offers.

Customer service

Request a service appointment

Request an appointment with a Worcester service engineer

Social media