If you have a technical query about a Worcester boiler, solar water heating system or heat pump, a variety of technical support is available:
Videos on boiler repressurisation, boilers timers and thermostats, bleeding radiators and basic principles of operation are available in our videos section.
Our Frequently Asked Questions may answer your query:
Find a boiler
Find the best boiler to suit your needs:
Technical bulletins provide the latest updates on our boilers,solar water heating, heat pumps or underfloor heating:
Solar water heating calculators
Our award winning** Technical Support team can answer technical queries about our boilers, solar water heating and heat pumps.
Send a technical enquiry
Technical enquiry line: 0330 123 3366*
Renewable technologies enquiry line
(for enquiries about solar water heating and heat pumps): 0330 123 9229*
The team is available 6 days a week, including bank holidays. On average, they answer calls within 20 seconds.
Standard opening hours:
Monday to Friday 7.00am - 8.00pm
Saturday 8.30am - 4.00pm
Heating Design Team
Our Heating Design Team offer design support on all Worcester products.
The services include drawings and technical specification advice for Greenstar boilers, Greenskies solar thermal and Worcester heat pumps. A summary of the services is available in our Engineering Services brochure:
Heat pump sizing
For comprehensive heat pump sizing contact the Heating Design Team. We will aim to respond within 2 working days firstname.lastname@example.org.
Central heating design service
We offer an indemnified central heating design service to housebuilders and specifiers.
Please contact us for further information email@example.com.
*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line, including mobile, BT, other fixed phone line or payphone. Calls from mobiles and some other networks may vary. Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes.