Information about the cookies we use

Why we use cookies

Cookies are small text files that are placed on your computer by websites that you visit. We use cookies:

  • to make our websites work as you would expect
  • so that we can offer you the best browsing experience
  • to provide us with anonymous aggregated information about how users interact with our websites
  • to remember any preferences and settings you select when you visit our site again

Cookies in use for this website

CategoryStrictly Necessary

This cookie is used to provide services like Find a Boiler, Find a Showroom and Find an Installer. It also enables Worcester Accredited Installers and some Bosch Thermotechnology Ltd staff to log into the website.
This cookie is automatically deleted when the browser is closed.

Name(s)__utma, __utmb, __utmc, __utmz
PurposeWe use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
CategoryThird Party
PurposeSiteImprove web analytics: this cookie is used to help record the visitor’s use of this website. It is used to collect statistics about site usage such as when the visitor last visited the site. This information is then used to improve the user experience of the website. The cookie contains no personal information and is used only for web analytics.
CategoryThird Party
PurposeWe may use YouTube to host video content. When you view a web page on our site with an embedded YouTube video, YouTube creates at least three cookies: VISITOR_INFO1_LIVE, use_hitbox, and PREF. In some circumstances you may also find an additional GEO cookie. We use the YouTube service as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see for more information.
CategoryThird Party
PurposeA YouTube and Google cookie that stores a unique ID number to track user preferences.

How to manage your cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the BBC's cookie guide.

Further information

The International Chamber of Commerce uses this cookie classification guide:

Strictly necessary cookies

Essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. These cookies do not gather information, they are integral to the functionality of the website, without them the sites will not work correctly. Under the E-Privacy rules, these cookies are allowed and we automatically place them on your browser. If you choose to disable these cookies it is on the understanding that this website will not work correctly.

Performance cookies

Collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

For more information on the International Chamber of Commerce United Kingdom guide, visit

Third party cookies

We have taken steps to try to ensure that the cookies being used fit the descriptions used but some third party cookies may still get downloaded. Unfortunately we do not have control over these cookies, in this case you should refer to the list of cookies on this page which provides further details.