Please see below for the latest Worcester Bosch Professional App developments.

The Worcester Bosch Professional App is available to download. Download or update it on the App Store here or the Google Play store here.

Version 1.3 - new feature Product Age Finder

21.03.2024 - Update to Version 1.3

In this release there are some key improvements to some of the core functions and some small bug fixes as well as a BRAND NEW feature that we know you will find useful. Please see below for info:

Product Age Finder

To assist you in effectively maintaining our products and facilitating discussions regarding "repair or replace" scenarios with your customers, we're pleased to announce a new addition to the My Tools section of our app. This feature allows app users to either scan a QR code located on the product or manually input the product FD code into the app. By doing so, users can swiftly ascertain the production date of the boiler, thus accurately determining its age. Below, we provide an example of how this feature works:

Step 1: Go to My Tools in the app, and click into "Servicing & Troubleshooting Tools", choosing Product Age Finder option

Step 2: Choose between scanning a product QR code or entering the FD code manually

Step 3: The production month and year is displayed if a valid FD code is provided

Other Improvements and bug fixes:

  • Stop the app splitting the comfort care packs into individual components when scanned in the app (resulted in having to assign a product location to all components in the Gas Safe registration journey in the app)
  • Fixed Apple IOS issue with date filters in several areas of the app
  • Fixed logging in issue with certain Android OS builds (resulted in a failed log in with a Encrypt/decrypt in secure store error message)
  • Rewording of some error messages when app is in offline mode
  • Small content changes and tweaks

21.11.2023 - Update to Version 1.2

Important app update and improvements. Please update via App Store here or the Google Play store here:

-Improved dashboard data totals to align with other parts of our installer systems such as displaying a year to date figure

-Updated Gas Safe location images 

-Introduced better feedback prompting

-Other content improvements and additions

16.10.2023 - Launch

The Worcester Bosch Professional App is available to download. Download it on the App Store here or the Google Play store here.