Product Troubleshooting Videos

All Videos

Introducing the Greenstar Comfort Controls

Watch an overview of the Greenstar Comfort Controls range.

How to use the FW100 Weather Compensation boiler control

This video shows you how to use the FW100 Weather Compensation Control, which is a weather compensating programmable room thermostat with hot water capability.

How to use the FR10 Intelligent Room Thermostat

This video shows you how to use the FR10 Intelligent Room Thermostat. This thermostat adjusts the flow temperature of the central heating boiler, according to the temperature setting you require.

How to use the FR110 Room Thermostat boiler control

This video shows you how to use the FR110 Room Thermostat control. The FR110 allows you to set separate times and temperatures for your heating and hot water. The times can be different for each day of the week.

Controlling heating and hot water using the Wave app

Simple instructional video on how to adjust the programming of your central heating and hot water with the Worcester Wave app.

DT10RF Digistat

A guide to the Worcester DT10RF digistat and optimiser.

DT20 Twin Channel Digital Programmer

A guide to Worcester's DT20 Twin Channel Digital Programmer.

Changing the batteries on the Comfort Controls range

How to replace the room thermostat batteries for the Greenstar Comfort I and Comfort II.

MT10 Mechanical timer

A guide to the Worcester MT10 mechanical timer. This simple control allows you to set the daily times for your central heating. It's compatible with Worcester's Greenstar condensing combi boilers.

MT10RF Mechanical RF Thermostat

A guide to the MT10RF Mechanical RF Thermostat

How to use the Greenstar Comfort range

Get started - setting the time and date; setting heating and hot hater time programmes.

DT20RF Digital RF Thermostat with Twin Channel Programmer

A guide to the DT20RF Digital RF Thermostat with Twin Channel Programmer.

TD200 Text Display Boiler Programmer

A guide to the TD200 Text Display boiler programmer which allows you to control the times for your heating and hot water.

How to re-establish RF links

This video shows you how to re-establish the radio frequency connection between your thermostat control and boiler.

How to install the Wave

Simple instructions for installing the Worcester Wave

Setting up the Wave

How to set up and register your Worcester Wave.

Getting the most out of Wave

Learn more about how to get the most out of your Wave heating control.

Controlling the Wave using the app

Simple instructional video on how to adjust the programming of your central heating and hot water with the Worcester Wave app.

Adjusting the Wave settings

How to set up and adjust the settings on the Worcester Wave control and app.

Wave touch screen operation & programming heating and hot water with the Wave app

Learn more about how to get the most out of your Wave heating control.

Everything you need to know about Wave settings

Watch the video on how to set up and adjust the settings on the Worcester Wave control and app.

Worcester's stand at Ecobuild 2013

Watch the time lapse build of Worcester, Bosch Group's stand at this year's Ecobuild exhibition in London.

ErP Easy as ABC

ErP explained by Worcester Bosch, Group

ErP Training Webinar

Get up to speed with the ErP Directive, a new regulation set by the European Union (EU) that comes into force on 26th September 2015

How to fit the new Keyless Filling Link

Watch a short video for installers on how to fit the new Keyless Filling Link. This useful accessory is designed as an alternative to the filling key or hosepipe which customers often lose or find difficult to use.

How to re-pressurise your system using the new Keyless Filling Link

Learn how to re-pressurise your heating system with a simple lever-operated filling link.

CondenseSure advice for heating professionals

Technical advice, aimed at professional heating installers, about Worcester's CondenseSure device. CondenseSure helps prevent external condensate pipes from freezing, even in the harshest winter weather conditions experienced in the UK and Ireland. CondenseSure requires no electricity and is compatible with any gas condensing boiler on the market, either at the time of installation or as a retrofit. The device is designed to collect condensate, keep it warm and discharge it via pipework in a way that has an anti-freezing effect.

Worcester's boiler production facilities

Find out about how we manufacture to customer demand and check boilers for quality at every stage of the process.

CDi innovative friction stir welding

See how our innovative friction stir welding process works

How to Service the Greenstar System Filter

The Worcester Greenstar System Filter protects a boiler or heat pump from contaminated system water. This video provides a step by step guide on how to service the system filter, which has been designed to make servicing and maintenance quick and simple.

How to install a flue for a Greenstar boiler

A video for boiler installers showing a simple telescopic flue installation.

How to use the oil boiler Twin Channel Digital Programmer

This video shows how to set two different times each day for your heating and hot water. These can be different for every day of the week and the times for heating and hot water can be programmed separately.

How Greenskies solar water heating works

Roger Bisby demonstrates how Worcester's Greenskies Solar water heating works. The system comprises solar panels, a hot water cylinder and a high efficiency condensing boiler.

A Greenskies solar water heating installation

See what an installation of our Greenskies solar panels looks like.

Greenstar System Filter – How to Install

The Worcester Greenstar System Filter has been specifically designed to combat the damaging effects of system debris and pollutants, allowing home owners to protect their boiler or heat pump for a fraction of its cost.

Greenstar System Filter – How to Service

How to service our Worcester Greenstar System Filter so that it can continue to combat the damaging effects of system debris and pollutants, allowing home owners to protect their boiler or heat pump for a fraction of its cost.

Top tips commissioning a Greenstar Danesmoor oil boiler

We have highlighted some top tips when commissioning our Which? Best Buy awarded Greenstar Danesmoor oil boiler

Introducing the new EasyControl

How to use the wall mounted unit

How to install the Bosch EasyControl

Set the time - Compress 2000

Take a look at our new series of new heat pump how-to videos for installers. For more information on the Compress 2000 please visit: https://www.worcester-bosch.co.uk/professional/Compress-2000-awf-overview

Switch on the heating & hot water - Compress 2000

Set the timer - Compress 2000

How to set the heat curve - Compress 2000

Removing air from the system - Compress 2000

Enabling 3rd party controls - Compress 2000

Using the HMI as a room thermostat - Compress 2000

Enabling a buffer tank sensor - Compress 2000

Removing side panels – Compress 2000

Compress 2000 valves explained

Wiring the Compress 2000 controls

Wiring the Compress 2000 with a relay

Compress 5800 pre-plumb cylinder wiring explained

Removing air from Compress 5800 with pre-plumb

The Greenstar 1000

Introducing the Greenstar 1000, the go-to boiler for price and space-sensitive homes. Lightweight, service-accessible, and compact – the Greenstar 1000 lifts and fits neatly into a standard 300mm-deep cupboard and is the perfect solution for smaller homes and budgets.

The Greenstar 2000

Meet the Greenstar 2000! This sleek powerhouse is a super-efficient boiler and the only budget model compatible with Worcester Bosch RF controls. Quick to install and with rear piping and LPG options, the Greenstar 2000 offers a little bit of everything to smaller homes.

The Greenstar 4000

Introducing the Greenstar 4000, With plenty of power, the Greenstar 4000 has been built on the tried, tested and much-loved features of the Greenstar i, making it instantly familiar and yet totally transformed in appearance, performance and installer plus points. Available as combi or system, this model comes with rear piping as standard and a pre-plumbing jig.

The Greenstar 8000+

Introducing the Greenstar 8000+, for your biggest customer homes and the busiest family schedules. The Greenstar 8000+ can handle high hot water and heating demands, with ease of installation, maintenance or serviceability for you. With rear piping, pre-plumbing jig, large condensate siphon and keyless filling link for combis – this is a heavyweight boiler with a lightweight workload. For your customers who are looking for an alternative colour variant, meet the 8000+ Style. Reinforced steel front cover available in high gloss black.

The Greenstar Heatslave II

There’s a good reason why this is the UK’s best-selling oil boiler of all time, a favourite of homeowners and installers alike. Easy to fit under any kitchen worktop, easy to maintain and easy to sell, with flexible power outputs for any shape or size home.

The Compress 2000 AWF

Introducing the CS2000 AWF - the all-in-one full monobloc heat pump, built to speed up and simplify installation. With a volume of less than 0.6 cubic meters†, planning permission isn’t typically required, making it perfect for renovations and new builds. †CS2000 4-6kW & 8-16kW outdoor units only.

The Compress 5800i AW

Meet the Compress 5800i AW, quiet, compact, powerful – the CS5800i is built for UK homes and UK weather. With the quietest running volume of any of our heat pumps, and a compact design, this is a customer-friendly and installer-friendly home heating solution.

The Condens 7000 WP

Meet the Condens 7000 WP, an ideal choice for applications where space is restricted but there is a demand for a modern, high output, high efficiency heating solution. It’s a wall-hung boiler is suitable for large domestic properties, multi-family housing and commercial installations.

The Condens 7000 F & FP

Our Condens 7000 F & FP floor-standing gas boilers are perfect for new and existing boiler replacements. The low hydraulic resistance and intelligent burner control means there are no minimum flow rate requirements to be considered, and a wide Delta T can be achieved, allowing simple integration into existing heating systems.

Complete Solutions

Here at Worcester Bosch we offer the complete range of home heating and cooling solutions. From award-winning boilers to incredibly quiet heat pumps, clever hybrid systems and smart controls, we’ve got you, and your customers, covered. Whether it’s new build residential, social housing and existing dwellings to commercial, industrial and public sector buildings, our dedicated teams are on-hand to offer guidance and project support to provide the complete solution. To find out more, visit our website: www.worcester-bosch.co.uk/professional/your-complete-solutions

The Climate 3200i Air Con

Installer-friendly, and offering year-round comfort – the Climate 3200i has something for every household. Available in multiple power outputs, and with efficiency ratings up to A++, it’s flexible and efficient.

Find out more: Single Split Air Conditioning Unit | Worcester Bosch

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