Contact centre
Contact us
If you would like to speak to someone or email us, our customer service team (based in Worcester) can help. We also offer ‘FAQs’ and ‘Quick gas boiler help’ sections for quick reference.
Check frequently asked questions
Request or cancel a service appointment
Call us on 0844 892 3000
Contact centre opening hours
Standard opening hoursMonday to Friday: 7.00am - 8.00pm
Saturday: 8.00am - 5.00pm
Sunday: 9.00am - 12.00pm
You can also use this website to:
Download or order product brochures
Worcester’s service engineers
Our nationwide service engineers are renowned within the industry for their exceptional quality and reliability. Our engineers are trained to our own high standards as well as the heating and plumbing industry’s own strict requirements.
We offer service appointments on weekdays between 8:00am and 6:00pm; our engineers will also contact you with approximately 30 minutes notice prior to arrival.
*Calls to the listed 0844 numbers are charged at up to 3 pence per minute from BT land lines. Calls from mobiles and some other networks may vary. Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes
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