Engineer Appointment

Please complete the form below to request your engineer appointment.

Engineer Appointment



Your details

Provide us with your mobile number and we’ll text you a link with a 3 hour timeslot of when your engineer will arrive.

Appointment Confirmation will be sent to the email address provided here

Please provide at least one Unit number, Building name or House Number.
Your appointment

We offer appointments on weekdays between 7:00am and 6:00pm, our engineer will also contact you with approximately 30 minutes notice prior to arrival.

Please Note: Deselecting weekdays will limit engineer availability and could impact the appointment date you’re offered.


There are some basic checks you can carry out yourself which may prevent the need for an engineer to attend.

You can also try our troubleshooting tool to help diagnose the problem and provide you with the solution and advice you need to get your system back to normal.

If you suspect a gas leak please visit our support page.

Please read our service engineer visit terms & conditions.