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Legal and privacy information

Brands and legal entity

‘Worcester, Bosch Group’ and ‘Buderus’ are trading names of Bosch Thermotechnology Ltd.

Bosch Thermotechnology Ltd. is the UK’s and Ireland’s operation of the Bosch Group’s heating and hot water division.

© Copyright

All rights reserved. Text, images, graphics, sound, animations, and videos as well as the arrangement of the same on Bosch websites are protected by copyright and other commercial protective rights. The content of these websites may not be copied, disseminated, altered, or made accessible to third parties for commercial purposes. In addition, some Bosch websites contain images that are subject to third-party copyrights.

Trademark information

Unless specified otherwise, all trademarks on Bosch websites are protected by trademark law. This applies in particular to Bosch brands, nameplates, company logos, and emblems. The brands and design elements used on our pages are the intellectual property of Robert Bosch UK Holdings Ltd.

Warranty information

This website was compiled with the utmost care. Nonetheless, the accuracy or correctness of the information contained cannot be guaranteed. Any liability for damage resulting directly or indirectly from use of this website is precluded, unless caused intentionally or in gross negligence by Bosch.

Licence information

The intellectual property contained in the Worcester Bosch website such as patents, marks, and copyrights is protected. This website does not grant a licence for utilising the intellectual property of companies of the Bosch Group (Bosch) or third parties.

Data protection policy of the Bosch Group

The Bosch Group (Bosch) is pleased to have you visit our websites and welcomes your interest in our company and our products.

Bosch respects your privacy

The protection of your privacy in the processing of your personal data is an important concern which we pay special attention to during our business processes. We process personal data collected during your visit to our websites confidentially and solely in compliance with legal provisions.

Data protection and information security are part of our corporate policy.

Collection and processing of personal data

Personal data is only stored when voluntarily given by you for a determined purpose e.g. in context of a registration, a survey, a contest or in performance of a contract.

In addition the following information is collected when visiting our website: IP addresses, the website from which you visit us (referrer), pages viewed, files downloaded (downloads), videos viewed/audio tracks listened to, individual links clicked, search words or search phrases (site search), duration of visit, browser used, etc. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., we also record which banner, adword, etc. motivated the visit to Bosch websites.

The insights gained enable us to further optimize our websites and tailor them even better to our visitors’ needs.

Use of social plugins as part of social media

YouTube

Bosch websites use the YouTube video platform operated by YouTube, LLC, 901 Cherry Ave. San Bruno, CA 94066 USA. YouTube is a platform that enables playback of audio and video files.

When you load a page on our website, the integrated YouTube player establishes a connection to YouTube in order to ensure the technical transmission of the video or audio file. When the connection to YouTube is established, data is transferred to YouTube.

For information about the scope and purpose of data collection, the further processing and use of the data by YouTube and your rights and the settings you can configure to protect your privacy, please refer to the YouTube Data Protection Notice.

Twitter

Bosch websites use social plugins (“plugins”) of the social network Twitter, which is operated by Twitter Inc., 795 Folsom St. Suite 600, San Francisco, CA 94107, USA (“Twitter”). The plugins are identified with a Twitter logo or the suffix “tweet”.

If you visit a page on our website that contains such plugins, they are initially disabled. The plugins are not enabled until you click the button that is provided. By enabling the plugins, you establish the connection to Twitter and give your consent to the transmission of data to Twitter. If you are logged into Twitter, Twitter can associate the visit with your Twitter account. If you press the respective button, the corresponding information is transmitted directly to Twitter by your browser and stored there.

For information about the scope and purpose of data collection, the further processing and use of the data by Twitter and your rights and the settings you can configure to protect your privacy, please refer to the Twitter Data Protection Notice.

Use of external links

Bosch websites may contain links to third-party websites operated by providers that are not associated with us. After you click the link, we no longer have any influence over the collection, storage, or processing of any personal data transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behaviour of third parties is, by nature, beyond our control. Therefore, Bosch is not responsible for the processing of personal data by third parties.

Use of personal data and purpose specification

Worcester, Bosch Group or a service provider engaged by Bosch uses your personal data for the purpose of technical administration of websites, customer administration, product surveys, enquiries you submit to Bosch and only in the scope necessary for this purpose or according to the description of processing purposes given at the corresponding locations of our websites. Our employees and the service providers engaged by Bosch are obliged to maintain confidentiality and to comply with the provisions of the Data Protection Act.

In addition, the compliance to all necessary technical and organisational measures will be ensured.

Security

Worcester, Bosch Group takes security precautions to ensure that your data we have under our control is protected against tampering, loss, destruction, access by unauthorised persons, or unauthorised disclosure. Our security measures are being continuously improved in accordance with the state of technological developments.

Advertising

When you provide us with personal data, we use it to inform you about our products and services and, where applicable, to include you in surveys about them, provided you have given us your express consent to use your personal data for advertising purposes. If you have granted your consent for such use, but no longer wish to receive advertising from Bosch, you can revoke your consent at any time. Your data is then deleted, or provided that it is necessary for billing and accounting purposes, blocked accordingly.

Revoking consent

You can also revoke your consent to the collection, processing, and use of your personal data for the future.

The personal data will be deleted if the consent for the storage will be revoked, if the knowledge of the personal data for the performance of the purpose is no longer necessary or if the storage of the personal data is inadmissible due to other legal reasons. Data which is necessary for billing and accounting purposes or which is subject to the legal obligation to preserve is not affected.

Contact

To obtain more information or to submit suggestions or complaints regarding the processing of your personal data, you can contact our data security officer.

If incorrect information has been stored despite our efforts to maintain correct and up-to-date data, we will correct this upon your request.

Data Security Officer
Peter Threadgold
Robert Bosch UK Holdings Ltd
PO Box 1092
Broadwater Park
North Orbital Road
Denham, Uxbridge
UB8 9UX

Technical requirements

In order for our websites to display optimally on your computer and for you to be able to use all of their functions, please take into account the following technical requirements:

Browser

We recommend using the following browser versions: Internet Explorer 8.x or later, Mozilla Firefox 10.x or later, Google Chrome 18.0.x or later and Safari 5.x or later. When using older browser versions (such as Internet Explorer 6), website functions may be limited in some cases.

Adobe® Reader

Some Bosch websites contain PDF documents. To be able to view these documents you will need Adobe® Reader, which you can download here: http://www.adobe.com/

JavaScript

Some functions on the Worcester Bosch websites require a browser with JavaScript. We therefore recommend activating JavaScript in your browser.

Cookies

Some functions on the Worcester Bosch websites require cookies to be enabled. We therefore recommend enabling cookies in your browser. For additional notes on the use of cookies, refer to the section Data Protection Notice of the Bosch Group.

If you would like to learn more about the cookies we use, please click the “cookie settings” link in the footer. This link gives you additional information about the cookies used. In addition, you can configure which cookies you use.


Social media


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