Frozen condensate - Useful Information
The UK is currently experiencing spells of extremely cold weather.
Freezing cold weather can cause boiler condensate pipes to freeze, which can prevent the boiler from functioning.
The video shows you how to safely unfreeze the condensate pipe should it become frozen.
How do you know if the condensate pipe is frozen?
Your boiler may have started to make some unusual noises which normally you wouldn't hear.
Is your boiler making this noise?
If your boiler is making a similar noise then please follow the steps in the video to ensure the condensate pipe is not frozen.