How does it work?

Heat pumps collect warmth from the outside air and use it to heat your home and hot water. The system using a refrigerant gas, which is then compressed to increase its temperature. It runs on electricity and works best in well-insulated homes, maintaining comfort efficiently throughout the year.

Heat pumps explained

Heat pumps are designed to provide space heating and hot water by moving heat, rather than generating it directly.

  • Air source heat pumps are the most common option, using energy from the air outside your home.

  • Ground source systems exist too, but they require more space and groundwork. Most UK installations focus on air source units.

They operate at lower flow temperatures than traditional boilers, so your home may need upgrades like larger radiators or a compatible hot water cylinder to get the best results. Heat pumps are particularly well suited to modern, well-insulated homes or properties undergoing renovation or improvement.

Heat pumps outdoors
how heat pumps work

Benefits of heat pump installation

  • Efficient performance: Delivers more heat than the electricity it uses especially in homes with good insulation.

  • Government support: Through the Boiler Upgrade Scheme, you could receive up to £7,500 towards the cost of a heat pump installation (available in England and Wales).

  • Trusted technology: With fewer moving parts and no combustion, heat pumps offer a long lifespan with regular servicing

Find out more

Why choose electrified heating from Worcester Bosch?

Electrified heating

Electrified heating

Trust in the UK's most awarded boiler brand^ to help you move to a new era of home heating.

Lower carbon heating*

Lower carbon heating*

Lead the way and reduce your carbon footprint with a heat pump or a hybrid heat pump.

Peace and quiet

Peace and quiet

Enjoy a bit of hush with one of our Quiet Mark certified heat pumps.

Is your home suitable?

Homes with good insulation, modern windows, and minimal heat loss are ideal for heat pump installation. If your home needs improvements, your installer can advise on the best steps.

In some cases, a hybrid system that combines a heat pump with a boiler can offer extra flexibility, especially in larger or older properties.

heat pump installation

What happens next?

The process begins with a home survey by a Worcester Bosch Accredited Installer. They’ll assess your property and recommend the right system.

Once the design is confirmed, your installer will fit the outdoor unit, upgrade any necessary parts of your heating system, and ensure everything works as it should. After installation, they’ll explain how to use your system and provide ongoing support if needed.

Frequently asked questions

^Based on Which? Best Buy endorsements.

*A heat pump when running emits less carbon dioxide than a gas or oil boiler. A hybrid heat pump system when running emits less carbon dioxide compared to only using a gas or oil boiler.