What is your return policy?
You may return a product for a refund or exchange (if due to our error) within 30 days of the order shipment date. The order shipment date and order notification are provided to you by email. All returns must be accompanied with a Return Merchandise Authorisation number (order number #).
More All FAQs
- The MyWorcester App has now been retired and is no longer available, please download our new app.
- How many colours is the EasyControl available in?
- How are installers selected to complete FastTrack installation jobs?
- What happens if the customer doesn’t meet the FastTrack criteria?
- How do I give my engineers access?
- Top tips commissioning a Greenstar Danesmoor oil boiler
- Is an external air break required when a condensate pipe is terminated into a rainwater downspout?
- How do I re-route a condensate pipe to reduce the external run?
- Have you got more information on how to wire controls to your range of Greenstar gas boilers?
- How many immersion heaters do you have in your cylinders?