Woman looking at stoves on phone

We're still here for you

As of January 2021 we have stopped manufacturing and selling our Greenstyle Stoves. We are still supporting existing products out in the market.

Get in touch

Call us 0330 123 2445

Email us technical-advice@uk.bosch.com

Frequently asked questions

Yes. Provided you are still in the time frame.

Every Greenstyle stove came with a 5 year guarantee for:

  • The main body
  • Handles
  • Other core components.

 Also a 1 year guarantee for serviceable items including :

  • The glass
  • Grate
  • Seals

We recommend the wood you burn in our stoves have the right moisture content. 

It’s important to use with less than 20% moisture content.  If it’s higher the wood will generate far less heat, create particle build-up in the flue or chimney and blacken the glass on the door. 

To ensure that the wood you use has the right moisture content, purchase wood that carries a Woodsure Plus logo.  You can also check your wood with a moisture meter.

Many materials can create dangerous fumes indoors, generate harmful environmental emissions and potentially damage your stove. These include painted, varnished, glued and pressure-treated wood, driftwood and engineered wood such as MDF. To be on the safe side, only burn wood that is clean, uncoated and untreated.  We recommend you purchase wood that carries the Woodsure Plus logo.

Worcester Greenstyle stoves require a small amount of maintenance from time to time. At Worcester, we recommend that you have your chimney cleaned once a year.  Ideally this should be done by a chimney sweep who is registered with the National Association of Chimney Sweeps (NACS).

Hanbury Manual

Hanbury installation, servicing and user manual.

 

Bewdley Manual

Bewdley installation, servicing and user manual.