Contact centre

Contact us

If you would like to speak to someone or email us, our customer service team (based in Worcester) will help. Alternatively, you might also like to see if your query is in our Frequently Asked Questions section.

Check frequently asked questions

Send an enquiry

Call us on 0844 892 3000

Contact centre opening hours

Monday to Friday: 7.00am - 8.00pm
Saturday: 8.00am - 5.00pm
Sunday: 9.00am - 12.00pm

Or, use this website to:

Register your guarantee

Request a service appointment

Submit an enquiry

Look at frequently asked questions

Download or order product brochures

Worcester’s service engineers

Our nationwide service engineers are renowned within the industry for their exceptional quality and reliability. Our engineers are trained to our own high standards as well as the heating and plumbing industry’s own strict requirements.

We offer service appointments on weekdays between 8:00am and 6:00pm; our engineers will also contact you with approximately 30 minutes notice prior to arrival.

*Calls to the listed 0844 numbers are charged at up to 3 pence per minute from BT land lines. Calls from mobiles and some other networks may vary. Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes