Supporting your business and your customers

At Worcester we understand the importance of supporting your customers.

We endeavour to work with you in order to ensure your customers ultimately feel informed and happy with their Worcester product choice.

Guidance

Our specially trained pre-sales team are available by telephone to offer consumers guidance on our boilers and renewable technologies, allowing them to understand the options before you advise them about the right product for their situation.

You may also like to recommend our YouTube channel to your customers. The channel contains videos on all our products. It shows their benefits, real life product installations and customer testimonials.

Visit Worcester’s YouTube channel

Support

Worcester is always on hand to offer after-sales care once the product installation is complete.

Help is available at our Worcester based contact centre and online, via this website. For all enquiries, including warranty registrations, literature orders, service and technical advice, our team will be able to give your customers all the advice they need.

Contact Centre opening times

Monday-Friday 7am-8pm
Saturday 8am-5pm
Sunday 9am-12pm

0844 892 3000*

*Calls to the listed 0844 numbers are charged at up to 3 pence per minute from BT land lines. Calls from mobiles and some other networks may vary. Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes.